Customised Training

Impact design and deliver customised learning and development solutions that accelerate people and organisational performance.

We work in partnership with our customers to ensure that needs are addressed in the way that adds most value to the organisation and its people.

We believe that each organisation is unique and therefore the most effective development will always be designed to capatilise on individual and organisational strengths as well as focusing on identified development areas.

Using creative and interactive delivery techniques, we ensure delegates are active participants in their own development and learning, have opportunities to practice skills and receive individual feedback throughout the sessions.

The flexibility of this approach means that we can combine delivery methods and content areas to ensure that each workshop or individual session is a 100% fit with the needs identified.

Sessions can be run over a range of timeframes including short bite sized workshops, half, full and multi day sessions.

 We design and deliver training in the following areas: 

Assertiveness	Coaching & Mentoring
Communication Skills	Customer Care
Facilitation Skills	Influencing Skills
Management & Leadership Development	Managing & Chairing Meetings
Negotiating	Organisational Storytelling
Performance Management	Presentation Skills
Resilience & managing change	Stress Management
Time Management	Train the Trainer

A selection of delegate comments

"Very informative, really made me think"
"One of the most enjoyable courses to date.  Very informative."
"Came across as very approachable and encouraged an open discussion"
"Well structured, lively and informative.  All areas were thoroughly explained and detailed in the workshop notes"
"I liked the pace and the structure and the fact that the trainer highlighted the positive side of us all"
"Thought provoking and useful to verify that past techinques were ok to build on"